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Shipping & Damages

tealcandletins

Damages

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All sales are Final!

At Light of Grace Candle Co., all of our products are carefully inspected before they are shipped. Due to the nature of our products, we do not offer refunds or exchanges.  If your order is damaged during shipping, please contact us.  We will replace products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery. so we can resolve the issue.

Shipping Policy

The total time it takes to receive your order is described as below:

Total delivery time = Processing Time + Shipping Time

Processing time  = the time between when you place an order and when we ship it.

Shipping time = the time between when your order has been shipped and delivered to you.

Processing time: within 1-3 business days

Shipping time: Shipping 2-5 business days depending on your location.  Shipping is USPS.

 

Due to the nature of our products and risk for damage during the summer months, we do not offer shipping during the Summer. We apologize for any inconvenience, but we want you to receive your products in tack and ready to enjoy.

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